- The range of Dark Kamo Compac Cool Bags has been designed to keep your bait and food as fresh as possible, with a suitable model to cater for all your needs. Whether you are fishing a day session, quick overnighter, or going fishing for several days and taking a load of bait and food, there is a size of Cool Bag which will perfectly meet your needs, as well as looking stylish and being specifically designed for fishing. The exterior is made from the same durable and water-resistant Dark Kamo fabric used across the Dark Kamo range, so they will match the rest of your luggage, plus they have a reinforced waterproof base. The inner walls are fully insulated to keep the contents cool or frozen for as long as possible – being able to pick a size of Cool Bag that leaves as little empty space inside as you can helps to keep the contents colder for longer – and the addition of Compac Cool Packs helps with that (two Cool Packs are supplied with each medium or large Cool Bag, with internal straps to hold them securely in place). The large model also features three external pockets. Compac Cool Packs are designed to be frozen for 24 hours prior to your session and will then keep the contents of your Cool Bag, or Compac Cooler, cold for as long as possible. Large Cool Bag: Overall dimensions: 36cm x 33cm x 26cm. Main compartment dimensions: 35cm x 27cm x 26cm / 25 litres. Medium Cool Bag: Dimensions: 27cm x 25cm x 18cm / 12 litres
We dispatch items Monday - Friday 9am - 2pm
We aim to have your item delivered in 2-3 working days
Royal Mail and our couriers deliver Monday to Friday, 9am-4pm
There is an oversize charge of £8 on all rods, sea tripods, chairs and bed chairs
UK Mainland shipment only
Please note: Northern Ireland, Eire, Scottish Offshore, Channel Islands and Isle of Man we not able to deliver
Royal Mail 48 (2nd class)
We aim to have your item delivered in 2-3 working days.
Letter (21-digit tracking code)
Tracking code provided will only become active once delivery attempt has been made.
*Items could be delayed with Royal Mail due to unforeseen circumstances this is out of our control.
Parcels (13-digit Tracking code)
Track & Trace – follow your item’s journey from posting to delivery.
Tracked 48 delivery comes with proof of delivery and photo on delivery.
You can change your delivery options before delivery is attempted using the Track & Trace site.
*Items could be delayed with Royal Mail due to unforeseen circumstances this is out of our control.
Next Day Service
We will select the most suitable courier for your order based on the items purchased.
Orders placed before 2pm Monday – Thursday will be dispatched next working day delivery (Tuesday – Friday)
Orders placed Friday before 2pm will be dispatched for Monday delivery, unless Saturday option is selected then it will be dispatched for Saturday service.
*Please note, while we strive to offer next day delivery, it is NOT guaranteed delays can occur due to unforeseen circumstances. Our courier partners will make every effort to deliver your order by the next day any courier delays are out of our control.
DHL
If you miss the 1st delivery attempt, DHL will automatically return the next workday. If you also missed our 2nd delivery attempt, you could collect your parcel at a DHL RegionHub this is held for 1 week before being returned to us.
Follow the instructions on your DHL card and on DHL Track & Trace page.
FedEx
FedEx will attempt to deliver your package three times before returning it to the shipper.
Please note; if you have requested the courier to leave in ‘safe place’ we will accept no responsibility if the item goes missing.
Rescheduling or tracking your parcels
Royal Mail – Click Here
DHL – Click Here
FedEx – Click Here
Click and collect
This is available from our store address only.
Birds Tackle
Coal Yard, Gipping Road
Ipswich
IP60JB
Undelivered parcels
(incorrect address)
If an order is returned to us by the courier or Royal Mail due to an incorrect address provided at the checkout, there will be a fee of £10 deducted from the refund. This covers both the cost of sending the item and the return postage. We urge all customers to double-check their shipping details at the time of purchase to avoid any unnecessary charges.
(Not Collecting)
Royal Mail or the courier will make several attempts (refer to couriers above) to deliver your package before it is returned to us. If this item is returned to us there will be a fee of £10 deducted from the refund. This covers both the cost of sending the item and the return postage.
What if my order arrives damaged?
In the unlikely event that your order arrives in an unsuitable condition, please refuse parcel and ask courier to mark as damaged for return. Please inform us as soon as possible
Returns
If you are not 100% satisfied with your order and wish to return anything, please inform us and return this item within 30 days of delivery. Any items returned with no information could result in delay in processing – Postage costs are to be met by the customer.
We will gladly exchange unsuitable or unwanted products unused in original condition and packaging.
If in the unlikely event we have sent incorrect goods or the item develops a fault (within manufactural warranty), we will resolve the problem as fast as possible and refund any additional postal charges incurred by the customer.
If the item is out of warranty, we will always do your best to help resolve this where possible.
